G'day — let's talk

Yes to both. We carry public liability cover and every cleaner is background checked before their first job. Certificates go to building managers or real estate agents on request, which strata buildings in Bondi and Melbourne's CBD ask for routinely.

No, you do not need to be home. Many tenants choose to drop off the keys or arrange a lockbox code so our cleaners can access the property while they focus on the moving process. All our cleaners are police-checked, fully insured, and trusted professionals. Just make sure the property is completely empty of furniture and personal belongings (unless otherwise arranged) so our team can perform a thorough clean.

Send us photos within 72 hour  and we come back and redo those areas at no charge. Short-stay owners rarely need it, because the checkout photos we send after every turnover mean you see the result before a guest does.

Yes — if your property manager flags anything from our checklist on the exit report within 72 hours, we return and re-clean those items free.

We recommend booking your clean at least 1 to 2 weeks in advance, especially if you are moving at the end of the month or during peak moving seasons (December/January or weekends). However, we always do our best to accommodate last-minute or urgent bookings if our schedule permits.