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Yes — if your property manager flags anything from our checklist on the exit report within 72 hours, we return and re-clean those items free.

We recommend booking your clean at least 1 to 2 weeks in advance, especially if you are moving at the end of the month or during peak moving seasons (December/January or weekends). However, we always do our best to accommodate last-minute or urgent bookings if our schedule permits.

Yes. We use high-performance, professional-grade cleaning products that are tough on stubborn grease, grime, and stains while remaining safe for your family, pets, and the environment. If you have specific chemical sensitivities or eco-friendly preferences, let our team know when booking so we can tailor our solutions.

The instant quote is based on what you select. It changes when the property needs more than the selection covered, most often heavy oven build-up, mould in bathrooms, pet hair through carpet, or a property that's been vacant and dusty for months.

We flag any difference before starting, with photos, so you can approve it or drop the extras. Nothing gets added to your invoice without you agreeing to it first.

Yes, mostly early mornings and evenings so your staff aren't working around equipment. Hospitality sites in Bondi Junction, Fitzroy and Braddon usually run on a nightly or six-day schedule with the same cleaner each visit, which is what keeps standards even.