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We clean to the exit checklist your property manager marks against, and send you before-and-after photos the day we finish. If the agent still flags a cleaning item, we come back and re-clean it free under our 100% Bond Back Guarantee.

Damage, wear and tear and garden work are outside a cleaning scope. If we spot something a clean won't fix, we tell you before we start. These are the items agents flag most often.

Send us the relevant part of the exit report within 7 days of the clean. We return and re-clean the flagged checklist items free, within 72 hours of hearing from you.

It is a re-clean guarantee, not a refund or a bond payout, and it applies to end of lease cleans. How the guarantee works, step by step.

Yes to both. Every cleaner is police-checked before their first job and covered by our public liability insurance. If your building manager or real estate agent needs a certificate of currency, ask and we will send it before the clean.

We take before-and-after photos of the cleaned areas and, for end of lease cleans, send them to you the day we finish. That gives you dated proof of the property's condition before the final inspection. You can also see recent jobs in our gallery and read what customers said on the reviews page.

Tell us within 24 hours, with photos if you can. We are fully insured, and we repair, replace or fairly compensate for damage our team caused. Pre-existing damage and normal wear and tear are not covered, so point out anything fragile or already loose before we start.