Good questions, straight answers

We clean to the exit checklist your property manager marks against, and send you before-and-after photos the day we finish. If the agent still flags a cleaning item, we come back and re-clean it free under our 100% Bond Back Guarantee.

Damage, wear and tear and garden work are outside a cleaning scope. If we spot something a clean won't fix, we tell you before we start. These are the items agents flag most often.

Send us the relevant part of the exit report within 7 days of the clean. We return and re-clean the flagged checklist items free, within 72 hours of hearing from you.

It is a re-clean guarantee, not a refund or a bond payout, and it applies to end of lease cleans. How the guarantee works, step by step.

Yes to both. Every cleaner is police-checked before their first job and covered by our public liability insurance. If your building manager or real estate agent needs a certificate of currency, ask and we will send it before the clean.

We take before-and-after photos of the cleaned areas and, for end of lease cleans, send them to you the day we finish. That gives you dated proof of the property's condition before the final inspection. You can also see recent jobs in our gallery and read what customers said on the reviews page.

Tell us within 24 hours, with photos if you can. We are fully insured, and we repair, replace or fairly compensate for damage our team caused. Pre-existing damage and normal wear and tear are not covered, so point out anything fragile or already loose before we start.

Tell us within 24 hours and send photos of the areas you are not happy with. We come back and redo them at no charge. For end of lease cleans the window is longer: 7 days to send us the agent's exit report.

Our guarantee is a free re-clean of the cleaning items the agent flagged. It is not a refund or a bond payout, and it does not cover deductions for damage, wear and tear or anything outside the cleaning checklist.

If you think a deduction is unfair you can dispute it, and the dated photos we send after the clean are useful evidence. Bond disputes go to NCAT in NSW, to Rental Dispute Resolution Victoria and then VCAT in Victoria, and to ACAT in the ACT.

Sydney, Melbourne and Canberra. Each city has its own page with the suburbs we cover: Sydney, Melbourne and Canberra. If your suburb is not listed, ask before you book and we will tell you whether we can reach you.

Use the instant estimate tool. Choose your city and service, enter bedrooms and bathrooms, add any extras, then pick a date. The price you see when you finish booking is your confirmed price, and you get a confirmation straight away.

There are no quote visits and no call-backs. If we need anything else we contact you by WhatsApp or SMS. For a share house with separate rooms, a commercial space or anything unusual, email [email protected] and we will price it directly.

One to two weeks is safe. Leases bunch up at the end of the month and in December and January, so those dates go first. Next-day slots are often open at other times, and short-notice bookings are still worth trying. See the spring booking calendar and our guide to a same-week bond clean.

Often, depending on where the crew is that day. A guest rebooking, a mess left behind or a surprise inspection are the usual reasons. To check, message us on WhatsApp or SMS at 0468 490 764 or email [email protected] and we will tell you straight away whether we can get someone there.

No. Most tenants leave a key with the agent or give us a lockbox code. For an end of lease clean the property needs to be empty of furniture and belongings, unless we have agreed otherwise, so the crew can reach every surface the agent will inspect.

Leave them with your agent or in a lockbox and send us the code. We can also collect and return keys: pickup is $30 within 5 km of the property or $50 beyond, and drop-off costs the same. Add it when you book.

Three things matter most:

• Move furniture and boxes out, and empty the cupboards, wardrobes, fridge and oven you want cleaned inside.
• Keep the electricity and water connected. Carpet steam cleaning cannot be done without them.
• Tell us about parking, building access and any pets.

Yes, free of charge with at least 24 hours' notice before the start time. With less than 24 hours' notice, or if we cannot get into the property, a cancellation fee of up to 50% of the booked price may apply. If we ever have to reschedule, you get the next available slot at no extra cost or a full refund.

Yes. Agents use all four names for the same job: a full clean of an empty rental to the standard on the exit checklist. Whichever name is on your lease, book end of lease cleaning.

A two-bedroom home usually takes two cleaners between four and five and a half hours. A three-bedroom house takes roughly five to seven hours, and a large family house can need a crew of up to four for most of the day.

Houses run about three hours longer than apartments of the same size. Here is why.

No. The crew arrives with all the gear and products, plus the agent's checklist. All we need from you is access, running water and electricity.

Yes. We work 7am to 7pm, seven days a week, in all three cities. A Saturday or Sunday slot is a normal booking, not a premium extra. End-of-month weekends fill first, so book those early.

For standard and deep cleans, yes. They are done around your furniture, and we vacuum under and behind it where it can be moved safely. The crew does not move heavy furniture or appliances.

An end of lease clean is different. It should be booked for after your furniture is out, because agents inspect the areas it was covering and the re-clean guarantee does not cover spots we could not reach.

Yes. Book a deep clean for the day before your furniture arrives. An empty home is the easiest version of the job: inside every cupboard, skirting boards, fans, grout and window tracks, with nothing in the way.

Yes. Share houses with separately let rooms are priced directly, so email [email protected] with the number of bedrooms and bathrooms and your hand-back date. Our share house guide explains how housemates usually split the cost and the jobs.

Yes. The same crews handle cleans between tenancies for landlords, cleans before settlement for sellers and final cleans of a deceased estate. Each guide explains what the job involves and what to organise first.

Message us on WhatsApp or SMS at 0468 490 764, or email [email protected]. We are open 7am to 7pm, seven days, and reply to estimate requests within 30 minutes during those hours. Most people never need to: the estimate tool prices and books the job without a call.

Starting prices, GST included:

• Studio from $249
• 1 bedroom from $299
• 2 bedroom from $379
• 3 bedroom from $459
• 4 bedroom from $499
• 5 bedroom from $539
• 6 bedroom from $619

City guides: Sydney price guide and a 4-bedroom house in Melbourne.

The estimate is based on what you select. It only changes when the property is significantly different from the booking, most often extra rooms, heavy oven build-up, mould in bathrooms or pet hair through carpet.

We tell you before we start, with photos, and you can approve the change or drop the extras. Nothing is added to your invoice without your agreement.

Payment is due when the clean is finished. The payment methods are shown when you book. All prices are in Australian dollars and include GST. Offices and recurring cleans are invoiced on the terms in your service agreement.

A pet surcharge applies and is shown in the estimate tool before you book. Tell us about pets when booking so the crew brings the right equipment, and keep them in a separate area while we work. If pet hair or odour is in the carpet, add carpet steam cleaning.

Yes. Every job comes with an invoice, and if you add carpet steam cleaning the one receipt covers both the clean and the carpets. Agents commonly ask for it at the final inspection, so keep it with your exit paperwork.

Yes. Send us a message before the clean and we add them at the same rates shown in the estimate tool. Your confirmed price for everything else stays the same.

Every room on the agent's exit checklist:

• Kitchen: benchtops, splashback, stovetop, sink and taps, inside cupboards and drawers, outside of appliances
• Bathrooms and laundry: toilet, shower screen and tiles, bath, basin, mirrors, mould on grout, exhaust fan vents, inside vanity
• All rooms: cobwebs, switches and handles, doors and frames, skirting boards, light fittings, blinds dusted, walls spot-cleaned, inside wardrobes
• Inside windows and tracks, carpets vacuumed, hard floors mopped

Rubbish removal, gardens, outside windows above ground level and full wall washing are extras that need to be agreed before the job. For safety the crew does not work above a two-step ladder, move heavy furniture or appliances, or handle biohazards. Permanent stains, burnt benchtops and mould deep in silicone may improve but cannot always be removed.

Add any of these in the estimate tool and the same crew does them in one visit:

• Carpet steam cleaning: $40 a room
• Oven interior: $50
• Fridge interior: $50
• Microwave interior: $25
• Sliding glass doors: $40 a door, both sides and the track
• Outside windows, ground floor: $20 a window
• Blinds: $25 a window
• Ceiling fan: $25
• Wall spot clean: $30 a wall
• Balcony, deck or patio: $25 under 10 m², $50 for 10 m² and over
• Garage sweep: $50

Book an end of lease clean between 1 and 31 October 2026 and three extras are free: oven cleaning, sliding glass doors and a small balcony, deck or patio of up to about 10 m². It applies to 1-bedroom and larger homes, not studios, and cannot be combined with another discount. After 31 October these items go back to the rates in the estimate tool.

The outside of the oven, the stovetop and the rangehood are always included. The oven interior, with racks, trays and glass, is a $50 extra. For end of lease cleans booked in October 2026 on 1-bedroom and larger homes, it is free.

Surface mould on bathroom grout and tiles is treated as part of every end of lease and deep clean. Mould that has grown deep into silicone often will not come out and may need the sealant replaced, which is a maintenance job. Heavy mould through a property can change the price, and we tell you before starting.

What to do in the weeks before: removing mould before an end of lease inspection.

Check your lease and your entry condition report first. If the carpets were professionally cleaned before you moved in, most agents expect the same at exit, with a receipt. Add steam cleaning to your end of lease clean for $40 a room and one receipt covers both. We do carpets last so they are dry for the final inspection.

The rules differ by state, so see carpet cleaning at end of lease in NSW.

Usually 2 to 4 hours with windows open or the air conditioning running. Keep pets and foot traffic off until then. Cold, damp weather slows it down, which our guide to carpet cleaning cost and winter drying covers.

This is most of what we deal with in beachside homes. Hot water extraction pulls out sand a vacuum leaves in the pile, and sunscreen on light couches responds to a solvent pre-treatment. Oil stains that have set for months may not lift fully, and we say so before quoting.

Moving out of a rental: end of lease, because it follows the agent's checklist and carries the bond back guarantee. Staying put but the place has not had a proper going-over in a year: deep clean. Already in good shape and you want it kept that way: standard clean, weekly, fortnightly or monthly.

The checklist shows the three side by side, and this guide explains end of lease vs deep vs spring clean.

From $180 for a studio, $200 for 1 bedroom, $230 for 2, $290 for 3, $350 for 4 and $380 for 5, GST included. Allow most of a day for anything over two bedrooms. The estimate tool gives the price for your home.

One-off standard cleans start from $139 for 1 bedroom, $165 for 2, $210 for 3 and $270 for 4. On a recurring plan you save 20% weekly, 15% fortnightly or 10% monthly. There is no lock-in contract.

Yes. One police-checked cleaner is assigned to your home, so by the third or fourth visit they know which rooms matter most and what to leave alone. If they are away, we tell you in advance and send someone briefed on your notes.

Yes. We use professional-grade products that cut grease and grime while being safe around children, pets and anyone with allergies. If you have a chemical sensitivity or prefer specific products, tell us when you book.

Plans start from $158 a visit for a small suite, on one fixed monthly invoice. The price depends on floor area, number of desks and bathrooms, and how often we come. The commercial cleaning cost calculator prices offices, restaurants, gyms, bars and shops in a minute.

Yes, mostly early mornings and evenings so your staff are not working around equipment. Hospitality sites usually run on a nightly or six-day schedule with the same cleaner each visit, which keeps the standard even. Leaving a commercial lease? Read about make-good cleaning.

Every turnover covers:

• Beds stripped and remade with fresh linen
• Bathrooms sanitised and restocked
• Kitchen and fridge cleared of leftovers
• Floors vacuumed and mopped, bins emptied
• Consumables topped up

Yes. That five-hour window is what our short-stay schedule is built around. In peak summer weeks we block your usual changeover slots in advance, so send us your booking calendar and we hold the times.

Just about all of them. We are busiest across the Inner West (Newtown, Marrickville, Leichhardt, Glebe, Balmain, Ashfield), the Eastern Suburbs (Bondi, Bondi Junction, Randwick, Maroubra, Surry Hills), the lower North Shore and Northern Beaches (North Sydney, Chatswood, Ryde, Epping, Manly, Dee Why), Western Sydney and the Hills (Parramatta, Westmead, Blacktown, Liverpool, Castle Hill, Burwood, Strathfield), and St George and the Shire (Hurstville, Kogarah, Cronulla).

The full list is on the suburbs page. If your postcode is not on it, ask anyway.

No. Under the Residential Tenancies Act 2010 (NSW) you must leave the place reasonably clean, allowing for fair wear and tear, measured against the condition report from when you moved in. A blanket lease clause demanding a professional clean is generally not enforceable.

People book us because the exit report gets signed off first go. For the fine print see NSW Fair Trading, and if a claim turns into a dispute, read how to get your bond back in NSW.

Usually not. Section 19 of the Residential Tenancies Act 2010 (NSW) makes a lease term void where it requires professional carpet cleaning at the end of the tenancy, unless you kept an animal at the property.

The carpets still have to come back reasonably clean. If there are traffic lanes or a stain has soaked in, a steam clean on the same visit is the quickest fix. More in carpet steam cleaning at end of lease in NSW.

We run 7am to 7pm, seven days, so a Saturday or Sunday slot is a normal booking, not a premium extra. Two to three days' notice suits most Sydney jobs.

Book end of lease cleans early. Hand-back dates bunch up at the end of the month, and demand across NSW peaks in December to January and again in June to July.

Forward us the email or exit report from the agent within 7 days of the clean, by WhatsApp, SMS or email. We confirm a time and re-clean the flagged items free within 72 hours. Nine times out of ten it is the oven, the shower screen, the window tracks or the top of a kitchen cupboard.

Yes. Third-floor terraces in Surry Hills, no-lift blocks in Bondi and Glebe, narrow stairwells in Newtown: the crew carries gear that goes up them. For CBD and North Sydney towers, tell us the loading dock clearance and whether the building wants a booking window.

If your street is permit-only, a visitor permit saves the crew circling the block. See also end of lease cleaning in strata apartments.

Yes, and it is one of our busiest areas. Parramatta, Westmead, Blacktown, Liverpool and Castle Hill get the same crews, the same exit checklist and the same re-clean guarantee as inner-city jobs. Nearby suburbs not named on the suburbs page are usually still fine, so ask when you book.

Yes. We run after-hours office cleans across the Sydney CBD, North Sydney, Chatswood and Parramatta, from single suites to full floors, on a flat monthly plan with ABN invoicing and public liability cover. Common areas and smaller strata blocks sit on the same schedule.

We do turnover cleaning across Bondi, Bronte, Coogee and Tamarama, along with the rest of Sydney's east. A standard two-bedroom turnover takes about 90 minutes and includes linen change, bathroom reset, kitchen wipe-down, bins, and a photo set sent to you before we leave.